How long does the onboarding process take?

The onboarding process varies depending on the length and complexity of your menu and the services you’re interested in. With a responsive partner, we have seen it take as little as two weeks. Our Onboarding Coordinator will work with you every step of the way to get all of the requirements and our team will build your menu in a timely manner. Below are the five steps to onboarding. Step 1. Sign agreement Step 2: Build Menu & Review Step 3: Site and Printer Testing Step 4: Training Step 5: Go Live

How can I sign up for Online Ordering with TapTapEat?

One of our sales team will provide you with an agreement outlining our services. Once signed, our onboarding coordinator will reach out to you to obtain information required to build your website.

Can we Round Up Change to donate to a charity of choice?

Yes, TapTapEat has a functionality that allows customers to choose to round up their total to the nearest dollar. All funds are collected and deposited with the restaurant who is responsible for submitting donated funds to the charity of choice.

Can I offer Rewards or a Loyalty program to customers?

Yes, TapTapEat makes it easy for your customers to earn rewards for every purchase. You set the dollar/percentage amount for each order and Reward dollars may be applied to a future order when the customer selects to use their rewards at checkout.

What marketing solutions can you offer my restaurant?

We offer a variety of offline and online marketing solutions including websites, fliers, window clings, text messaging, email marketing, and other signage. For more information, visit our marketing page .

What credit cards do you accept through online ordering?

TapTapEat accepts all major credit cards and Apple Pay and Google Pay. Similar to in-store orders there is a small transaction fee for each charge.

FAQs - TapTapEat

How long does the onboarding process take?
The onboarding process varies depending on the length and complexity […]

Continue reading
How can I sign up for Online Ordering with TapTapEat?
One of our sales team will provide you with an […]

Continue reading
Can we Round Up Change to donate to a charity of choice?
Yes, TapTapEat has a functionality that allows customers to choose […]

Continue reading
Can I offer Rewards or a Loyalty program to customers?
Yes, TapTapEat makes it easy for your customers to earn […]

Continue reading
What marketing solutions can you offer my restaurant?
We offer a variety of offline and online marketing solutions […]

Continue reading
What credit cards do you accept through online ordering?
TapTapEat accepts all major credit cards and Apple Pay and […]

Continue reading

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